Our orders are usually picked packed and dispatched between 9am-2pm on the same day as ordering.  If your order happens outside of these hours, you can log into your account and cancel your order directly. Visit account.rubbdeodorant.com to access yo

Our orders are usually picked packed and dispatched between 9am-2pm on the same day as ordering. &#xA0;If your order happens outside of these hours, you can log into your account and cancel your order directly. Visit <a href="//account.rubbdeodorant.com">account.rubbdeodorant.com</a> to access your order.&#xA0;if your order happens during these hours please email our team with your cancellation request as soon as possible.You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.After this period, we may not be able to cancel your order as it might already be in processing or shipment.If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return once your order arrives.

What is your cancellation policy?

Returns must be initiated within 7 of receiving your order. For customer hygiene reasons, all items must be unused and in the original unopened packaging. Unfortunately if the package has been opened, we will be unable to accept the return. 1. Log in

Returns must be initiated within 7 of receiving your order. For customer hygiene reasons, all items must be unused and in the original unopened packaging. Unfortunately if the package has been opened, we will be unable to accept the return.&#xA0; <h3 id="return-by-mail">Return by mail</h3>1. Log in to your account <a href="//account.rubbdeodorant.com">account.rubbdeodorant.com</a>.2. Locate the order you would like to return.&#xA0;3. Click the dropdown arrow and then select Request Return&#xA0;4. Complete the steps for return.&#xA0;4. Our team will access your return request and then notify you once the request has been accepted. You&apos;ll then be given instructions on where to return the times to.&#xA0; Note:&#xA0;As a small business, we are currently unable to cover the costs of return postage at this time.&#xA0; <h3 id="refund-process">Refund process</h3>Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.<h3 id="non-returnable-items">Non-Returnable items</h3>Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.

How do I make a return?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received, unopened, or unused, and in its original packaging. Imp

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received, unopened, or unused, and in its original packaging.&#xA0;Important: For deodorant tins, for hygiene reasons, the original shipping package must also be unopened. &#xA0; To start a return, please log into your account&#xA0;<a href="//account.rubbdeodorant.com">account.rubbdeodorant.com</a>. If your return is accepted, we&apos;ll ask you to ship your items back to our for inspection.. Items sent back to us without first requesting a return will not be accepted.&#xA0; You can always contact us for any return question at customer-support@rubbdeodorant.com Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Refunds We will notify you once we&#x2019;ve received and inspected your return, and let you know if the refund was approved or not. If approved, you&#x2019;ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

What’s your return policy?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5 business days for the refund to reflect in your account.

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow 5&#xA0;business days for the refund to reflect in your account.

When will I get my refund?

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🔁 Returns

What is your cancellation policy?

How do I make a return?

What’s your return policy?

When will I get my refund?