How do I make a return?Updated 15 hours ago

Returns must be initiated within 7 of receiving your order. For customer hygiene reasons, all items must be unused and in the original unopened packaging. Unfortunately if the package has been opened, we will be unable to accept the return. 

Return by mail

1. Log in to your account account.rubbdeodorant.com.

2. Locate the order you would like to return. 

3. Click the dropdown arrow and then select Request Return 

4. Complete the steps for return. 

4. Our team will access your return request and then notify you once the request has been accepted. You'll then be given instructions on where to return the times to. 

Note: 

As a small business, we are currently unable to cover the costs of return postage at this time. 

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.

Non-Returnable items

Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.