How do I update my subscription items?Updated 5 months ago
We are happy to assist with instructions on how to make to your subscription.
Login
1. Login into your account https://rubbdeodorant.com/a/loop_subscriptions/customer
2. You will see a list of your active subscriptions.
3. Click View Details on the subscription you'd like to amend.
Next Order Actions
Order Now:
This will place move the current subscription date forward and order it immediately. All subsequent subscriptions will be placed at the normal interval.
Skip Order:
This will skip the next order, and then return to normal after the subscription interval period has passed.
e.g It's January 1 today and your subscription is set to order every month. If you press skip order, your February 1 order will be skipped and will resume on March 1.
Re-schedule:
This will allow you change the date your subscription is processed.
e.g your subscription is typically processed on Day 1 of every month but you'd prefer it to be processed on Day 12 of every month. You can use the re-schedule button.
Delay:
This allows you to delay your next order by a number of days.
e.g You still have a small amount of deodorant left and you'd rather the order is processed in 7 days instead of now, you can use the delay function.
Subscription Actions
Edit Products:
To edit the items within your subscription,
1. click the edit button next to the product images
2. Click swap to change the products
3. Click update.